Gaming should be a source of joy, not stress. pk345 believes every player's gaming experience should be safe, controlled, and enjoyable. To that end, we provide a suite of tools to help you play within healthy limits.
Our security standards in numbers
Tools always available to keep your gaming under control
Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set. Any increase takes 24 hours to kick in.
Decide in advance how much you're willing to lose in a given period. Once you reach this limit, pk345 will automatically stop further betting.
Set how long you want to play in a single session. When time runs out, you'll receive an alert and your account will log out automatically.
A feature that reminds you at regular intervals how long you've been playing and how much you've won or lost. Choose intervals from 30 minutes to 2 hours.
Take a temporary break – 24 hours, 7 days, 1 month, or 6 weeks. During this time, your account remains accessible but gaming and new deposits are completely blocked.
If you're facing long-term issues, you can close your account yourself for 6 months or permanently. Our support team is available 24/7 to assist.
Responsible gaming at pk345 isn't just a policy on paper — it's a core value at the heart of how we operate. We believe online gaming is truly enjoyable only when it's done with awareness and in control. Excessive or uncontrolled gaming can cause real harm to your personal, family, and financial life.
Bangladesh's online entertainment market is growing rapidly. In this environment, pk345 wants players to see gaming as healthy entertainment, not a source of income. Following responsible gaming principles allows you to enjoy gaming while protecting your financial and mental wellbeing.
Remember: Gaming is entertainment. Every spin or bet outcome is completely random — it is not a reliable source of income.
If you notice the following signs, contact pk345 support or take a break:
If even one of these signs applies to you, contact pk345 Live Chat immediately. We're here to help without judgment.
Detailed description and activation method for each tool
Allocate a fixed portion of your monthly income for gaming and set your deposit limit accordingly. Reducing a limit takes effect immediately; increasing one takes 24 hours — a deliberate delay to prevent impulsive decisions.
Set in advance the maximum you're willing to lose in a given period. When this limit is reached, pk345 automatically blocks further betting. This protects you from losing more after initial losses.
Take a break for 24 hours, 7 days, 1 month, or 6 weeks — your choice. During this period, deposits and betting are fully suspended. You can still view your account and make withdrawals.
If gaming is becoming a problem, close your account for anywhere from 6 months to permanently. If you attempt to open a new account during the exclusion period, pk345 will block it.
Pop-up messages appear at set intervals showing how long you've been playing and your balance. These messages also include an option to activate cooling-off directly if you wish.
Set how long your daily gaming session can run. Once the time is up, pk345 will automatically log you out.
Activate any safety tool in just a few simple steps
Log in to pk345 with your mobile number and password.
Click the profile icon in the top right and select "Account Settings".
Go to the "Responsible Gaming" tab in Settings.
Choose what you need – Deposit Limit, Loss Limit, Cooling-Off, or Self-Exclusion.
Enter the amount or time limit and confirm. It will take effect immediately.
If you can't find it in settings or need help, contact pk345 Live Chat or [email protected]to let us know.
Cooling-Off vs. Self-Exclusion — What's the Difference
| Subject | Cooling-Off | Self-Exclusion |
|---|---|---|
| Duration | 24 hours – 6 weeks | 6 Months – Permanent |
| Gaming | Close | Close |
| New Deposit | Close | Close |
| Withdrawal | Allowed | Allowed |
| View Account | Can | Limited |
| Cancel | At the end of the period | Difficult before expiry |
| When to use | Need a temporary break | In serious cases |
Answer the questions below honestly. This is just for you.
Tick all that apply to you:
Pk345 strictly enforces an 18+ age limit. Keeping minors away from gaming is not only our legal obligation but also our moral responsibility. Age is verified through date of birth during registration and confirmed via ID documents in the KYC process.
If you have children or teenagers at home, you can keep them away from pk345 and any gaming site with a few simple steps:
If a minor opens an account on pk345 and it comes to our attention, the account will be closed immediately and the balance refunded. Please contact [email protected] to report such cases.
Use all of pk345's responsible gaming tools and enjoy a safer, uniquely rewarding gaming experience.
Answers to registration & payment questions on pk345
The minimum deposit amount on pk345 is ৳500 – This applies to all payment methods.
Minimum limits by payment method:
Deposits via bKash or Nagad are fastest – usually credited within 1-5 minutes. New players receive a 100% welcome bonus on their first deposit. For full bKash deposit details bKash Deposit View page.
Registering on pk345 is quite simple and takes just a few minutes.
What you'll need to register:
Registration steps:
Once registration is complete, you can start playing. However, KYC verification (National ID) must be completed before your first withdrawal.